Free express delivery for orders over €600

FAQ

HOW DO I PLACE AN ORDER?

  • Select the desired color and size of your product.
  • Click “Add to Bag.”
  • Review and modify your basket as needed.
  • Click “Checkout” when ready.
  • Choose your payment method and enter your shipping details.
  • Ensure all information is correct and click “Pay Now.”

WHAT IF AN ITEM IS OUT OF STOCK?

  • Click “Notify Me” on the product page.
  • You’ll receive an email as soon as the product is back in stock.

HOW DO I CARE FOR MY PRODUCTS?

  • Care instructions are located on the label of each product.
  • Light-colored items should be kept separate from dark-colored items to avoid color sublimation or staining.
  • We recommend dry cleaning only for optimal maintenance.

HOW WILL I KNOW IF YOU RECEIVED MY ORDER?

  • After placing an order, you’ll receive a confirmation email.
  • Once your order is shipped, you’ll receive a second email with a tracking number to monitor your delivery.

HOW MUCH IS SHIPPING?

  • We offer worldwide shipping via DHL Express, Nova Poshta, and Colissimo France.
  • Delivery times vary by destination:
  • Europe: 5-7 business days
  • USA & Australia: 7-14 business days
  • Rest of the World: 7-14 business days
  • Shipping costs:
  • France & Europe: €20 (Free for orders above €500)
  • USA, Australia, and other international destinations: €30 (Free for orders above €500)

HOW DO I FIND MY BEST SIZE?

  • Measure your bust, waist, and hips with a tape measure over your underwear or form-fitting clothing.
  • Compare your measurements to our size chart here: Size Guide
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